Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)
Recording Studio Main Menu
Once you have accessed the Recording Studio, you will hear the following message:
To record a prompt, press 1. To listen to a prompt, press 2. To retrieve a previously saved prompt, press 3. To return to the language menu, press 4.
Use your phone keypad to select the above mentioned Menu Option you desire.
- If you are modifying an existing prompt, you may press 1 to re-record, though you may wish to listen to it first by pressing 2.
- If you previously saved a prompt without publishing it, press 3 to retrieve and publish that prompt. Please see below for corresponding menu options.
Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)